Privacy Policy
At MJ Moore Removals, we understand the importance of your privacy and are committed to protecting the personal information you entrust to us. Our privacy policy outlines how we collect, use, and safeguard your data throughout your interactions with our website and services. We utilize industry-standard security measures and encryption to ensure the confidentiality and integrity of your information.
Terms of Service
1. Introduction
These Terms and Conditions apply to all removal services provided by Your Business Name] ("we"
"us", or "our"). By booking our services, the customer ("you" or "your") agrees to these terms.
2. Quotations and Bookings
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All quotations are valid for 30 days from the date of issue.
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Quotes are based on the information you provide. Additional charges may apply if extra items, services, or waiting time are required.
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A booking is confirmed once a deposit or written confirmation has been received.
3. Payment
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Payment must be made in full on or before the day of the move, unless otherwise agreed.
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We accept payment by cash, card, or bank transfer.
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Deposits are non-refundable if cancellation occurs within 48 hours of the scheduled move.
4. Cancellations and Delays
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If you cancel or change your booking within 48 hours of the move, a late cancellation fee may apply.
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We are not liable for delays caused by traffic, weather, or circumstances beyond our control.
5. Customer Responsibilities
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You must ensure that all items are packed securely and ready for transport, unless packing services have been requested.
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You must provide clear access to both collection and delivery addresses.
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Parking arrangements and any related fees are your responsibility.
6. Our Liability
• We will take reasonable care of your belongings during handling and transport
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Basic goods-in-transit insurance is included up to flamount.
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You may request additional cover at an extra cost before the move date.
8. Restricted and Hazardous Items
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We do not carry hazardous materials, perishable goods, or illegal items.
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It is your responsibility to ensure that no prohibited items are included in the load.
9. Complaints
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Any complaints must be reported within 48 hours of delivery.
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We will aim to resolve all valid complaints promptly and fairly.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales/Scotland/Northern Ireland], and any disputes shall be handled by the relevant courts of that jurisdiction.